Review · HOP-ON HOP-OFF BUS TOURS
City Sightseeing Palma de Mallorca Hop-On Hop-Off Bus Tour
Palma is best seen in layers. This open-top bus gives you a useful first look at Mallorca’s capital, linking the cathedral, old town, harbor, Bellver Castle, and coastal roads in about 90 minutes. I like the easy overview and the freedom to hop off whenever you want. I also like the convenient port access, especially if you arrive by cruise ship. The main caution is simple: service can be uneven, with unclear stops, crowded boarding, and unreliable audio equipment reported during some trips.
At $32.51 per person, the basic ticket makes the most sense if you want a quick orientation or plan to ride several times during its 24-hour validity. It is less attractive if you have only a few hours in port and need a precise schedule. The Supreme ticket adds major extras, but only if those attractions and the boat trip are operating on your date.
In This Review
- Quick points to know before you board
- What the Palma bus actually gives you
- Stop 1 at Antoni Maura: the practical starting point
- Plaça del Mercat, La Rambla, and Plaça d’Espanya
- Gabriel Alomar and the long waterfront run
- Poble Espanyol and Bellver Castle
- Portopí and the cruise terminal stops
- Stops 15 through 18: the return toward central Palma
- The cathedral, old town, and the best reasons to hop off
- Basic ticket or Supreme Experience?
- What I like, and what needs fixing
- Who should book this Palma tour?
- Should you book City Sightseeing Palma?
- FAQ
- How long does the complete Palma bus tour take?
- How long is the hop-on hop-off ticket valid?
- How much does the tour cost?
- Where can I start the tour?
- What time do buses depart from Stop 1?
- Is the audio guide available in English?
- Is Bellver Castle included?
- Does the Supreme ticket include a boat trip on Sunday?
- Can I cancel for a full refund?
Quick points to know before you board

- The full circuit takes about 90 minutes, making it a handy first ride before choosing where to explore on foot.
- The route links central Palma with Bellver Castle and the port, but two listed stops are out of use and stop locations can be hard to spot.
- The audio guide comes through individual headphones in eight languages, though several passengers have had trouble with faulty jacks or missing commentary.
- The 24-hour ticket favors flexible sightseeing, especially if you ride once for orientation and again after visiting a museum or historic site.
- The Supreme ticket includes valuable extras, including Bellver Castle or Poble Espanyol, CaixaForum, Es Baluard, and a boat trip, but schedules vary by season and day.
- Cruise passengers should allow extra time, since queues can become very long when several ships arrive together.
What the Palma bus actually gives you
This is not a guided walking tour, and it is not the fastest way to cross Palma. Think of it as a moving introduction to the city, with a high seat, broad views, and a route that connects places scattered beyond the old center.
You board an open-top, double-decker bus and receive headphones for prerecorded commentary. The system offers eight languages, including English. On a good run, the narration adds useful context while you pass the cathedral, plazas, harbor, pine-covered hills, and coastal roads.
I would begin with one complete circuit. Stay aboard for the full 90 minutes if the upper deck is comfortable and the weather cooperates. This helps you understand Palma’s shape before you commit to individual stops. After that, use the 24-hour ticket for selected stops rather than trying to visit everything.
The service is advertised with 20 stops, although the supplied stop list contains 18 numbered entries, with stops 11 and 12 marked out of use. That matters because the route is not as straightforward as the headline suggests. Check the current stop map before setting out, and do not assume every printed location is operating that day.
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Stop 1 at Antoni Maura: the practical starting point

Stop 1 is at Av. d’Antoni Maura, close to the central waterfront and the entrance to Palma’s historic core. It is a sensible place to begin because you can pair the bus with a walk through the old city after your first circuit.
Departures are listed from 10am through 5:50pm, with frequent departures during much of the day. The posted times include 10am, 10:30am, 11am, 11:30am, noon, 12:30pm, 1pm, 1:30pm, 2pm, 2:30pm, 3pm, 3:20pm, 4pm, 4:30pm, 5pm, 5:15pm, and 5:50pm.
Schedules can change with little notice. The opening stop is also temporarily out of service until Tuesday, March 3, because of local festivities, with Stop 18 at Moll Comercial serving as the main stop during that period. Check the date-specific information before walking to Antoni Maura.
Plaça del Mercat, La Rambla, and Plaça d’Espanya

Stop 2 at Plaça del Mercat is a useful old-town stop. From here, you are close to central streets, traditional squares, and the city’s shopping area. It is a good place to get off if you want a short walk rather than a major museum visit.
Stop 3 on La Rambla puts you along a broad, central avenue lined with trees and shops. This is a convenient place to break the bus ride and continue toward the historic center on foot.
Stops 4 and 5 are both along Avinguda d’Alexandre Rosselló, near Plaça d’Espanya. The two names can be confusing, and the stops may not be clearly marked. Plaça d’Espanya is an important transport area, so it can be useful if you are connecting with other city transport, but it can also feel busy and less relaxed than the older streets.
I would not rely only on the recorded announcement to identify these stops. One persistent problem is that announcements may use a Spanish street name instead of a clear stop number. Keep the route map open and watch for the correct location as the bus approaches.
Gabriel Alomar and the long waterfront run

Stop 6 is on Avinguda de Gabriel Alomar i Villalonga, a useful link between the central city and the waterfront. Stop 7, listed near Passeig Marítim at Andrea Doria, begins the more scenic part of the ride.
The waterfront section is one of the strongest reasons to choose an open-top bus. You get changing views of the harbor, boats, port facilities, and the Mediterranean. The bus also gives your feet a break from Palma’s hot pavement and stone streets.
There is a practical downside. Traffic can slow the route, particularly when cruise ships bring large numbers of people into port. Some departures have run close to schedule, while other passengers have waited 30 to 45 minutes or more between buses. If you are on a fixed port timetable, treat the bus as a sightseeing option, not a guaranteed transfer.
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Poble Espanyol and Bellver Castle
Stop 8 serves Poble Espanyol, also called the Spanish Village. The attraction recreates Spanish architectural styles in a single complex. It is included only with the Supreme Experience ticket, so check your ticket type before getting off.
The listed opening period for Poble Espanyol is 10am to 6pm from April through October, and 9am to 5pm from November through March. Those hours make an early or mid-day visit easier than a late afternoon stop.
Stop 9 is for Castell de Bellver, one of Palma’s most worthwhile stops. The circular castle sits above the city and offers striking views from its elevated position. The castle itself is a rare round fortress, making it more memorable than a standard sightseeing stop.
Bellver Castle is included with the Supreme ticket, and the ticket can be used on a different day from the bus. That flexibility is valuable if you are staying in Palma for more than one day. The castle is closed on Mondays. From October through March, it opens Tuesday through Saturday from 10am to 6pm, with shorter Sunday and bank-holiday hours from 10am to 3pm. From April through September, Tuesday through Saturday hours extend to 7pm, while Sunday and bank-holiday hours remain 10am to 3pm.
Entry is free on Sundays, so the Supreme ticket has less added value for Bellver if you visit on that day. Plan carefully rather than paying for an attraction you could enter without charge.
Stops 10 at Plaça de Gomila, 11, and 12 require extra care. Stop 10 serves the area below Bellver, but stops 11 and 12 are marked out of use. Do not build your day around those two numbers.
Portopí and the cruise terminal stops

Stop 13 at Av. Joan Miró serves the Portopí area. It can be useful for reaching attractions and shopping areas along the western harbor, although the exact stop location should be checked before you arrive.
Stop 14 is at the Estació Marítima, near the cruise terminal. This is the most important stop for cruise passengers, and also the most troublesome during peak arrival periods. The location is convenient because it is close to the port, but boarding can become disorganized when several ships unload at once.
I would arrive early, especially in the morning. Lines can form, ticket checks can slow boarding, and separate queues may not be obvious. Some passengers have waited more than an hour to board. If you have only three hours in Palma, a public bus or taxi may prove more predictable, particularly when cruise traffic is heavy.
Stop 18 at Moll Comercial is another port-area option and becomes the main stop during the temporary closure of Stop 1. The port stops are useful, but do not assume a bus will arrive immediately. Build in a generous buffer before your ship’s all-aboard time.
Stops 15 through 18: the return toward central Palma

Stop 15 is on Passeig Marítim near s’Aigua Dolça. Stop 16 is farther along the waterfront near the Auditorium. These stops are helpful if you want to split the harbor ride into smaller sections or reach the city from the western side.
Stop 17 on Av. Jaume III brings you back toward central Palma. This area is convenient for shopping and for returning to the older parts of the city without walking the entire waterfront.
Stop 18 at Moll Comercial is the final listed stop and an important boarding point for port access. Stop signs are not always easy to see. Municipal rules limit how the operator can mark particular stops, so use the official app or route map and ask staff to confirm the location.
This is one area where the tour requires patience. A stop that is obvious on paper may be difficult to identify on the street. I would save a screenshot of the map before leaving Wi-Fi and avoid wandering away from the pickup point once you get off.
The cathedral, old town, and the best reasons to hop off

The Cathedral of Palma is the essential stop on this route. Its huge Gothic form dominates the waterfront and gives Palma its visual identity. The bus offers a good outside view, but the cathedral deserves a proper visit if your schedule allows.
Plaça del Mercat, La Rambla, Antoni Maura, and Plaça d’Espanya are the most useful central points for exploring on foot. You can choose one and walk rather than repeatedly searching for the bus.
The route also passes fish markets, pine groves, beaches, and harbor scenery. These are not all formal attraction stops, but they add variety to the ride. You see more than a string of monuments, which is part of the value of sitting upstairs and watching the city change.
The audio commentary can add detail about the buildings and neighborhoods. However, the sound system is the tour’s weakest feature. Faulty headphone connections, incorrect channel labels, fading sound, and silent periods have all been reported. Before the bus leaves, test your headphones. If the audio fails, move seats early and tell the driver or attendant instead of waiting through half the circuit.
Basic ticket or Supreme Experience?
The basic ticket includes 24-hour hop-on hop-off access, headphones, commentary in eight languages, a city map, and a City Sightseeing cap. At $32.51, that is fair value if you use the bus as both an orientation ride and a way to reach Bellver or the port.
It is poor value if you only stay on for one circuit and spend most of your time waiting. Palma’s central sights are close enough to explore on foot, and the bus can be slower than local transport in heavy traffic.
The Supreme ticket adds:
- Bellver Castle or Poble Espanyol
- A boat tour
- CaixaForum
- Museu Es Baluard
- A free self-guided audio tour in English
- Various discounts
- A drink offer at Cafe Maura or Bodega Mayor with a minimum consumption of €15
The boat tour runs April through October, Monday through Saturday, and lasts 50 minutes. Departures are listed from Escalera Real at 11am, noon, 1pm, 2pm, 3pm, and 4pm, with departures from the Auditorium ten minutes later.
There is no Sunday boat operation. This is a major detail. If you book the Supreme ticket for a Sunday, do not count on the boat being available, and confirm the current terms before paying. Wind can also cancel the boat, and some passengers have reported cancellation without a clear refund.
CaixaForum is open daily from 10am to 8pm. Es Baluard is open Tuesday through Saturday from 10am to 8pm and Sundays from 10am to 3pm. It is closed Mondays. These extras can make the Supreme ticket worthwhile during a longer stay, but they are hard to use during a short cruise visit.
What I like, and what needs fixing
I like the broad city view. Palma is more than its cathedral, and the route shows how the old center, waterfront, port, and Bellver hill fit together. The open upper deck gives you a pleasant sense of place that you do not get from a taxi.
I also like the staff and drivers when the operation is running well. Friendly attendants have helped passengers understand the route, and several rides have been clean, comfortable, and close to schedule. The individual headphone system is better than forcing every passenger to hear one language at a time.
But the overall rating of 3.3 out of 5 reflects real problems. The biggest are long waits, confusing queues at the cruise terminal, unclear stop markings, and poor audio connections. These are not minor annoyances if you have a ship departure or a museum reservation.
I would also be cautious about online price comparisons. One passenger found the same ticket cheaper at a street kiosk, while another valued the convenience of advance booking. Check the local price before you commit, especially if you are buying a simple bus ticket rather than a package with admissions.
Who should book this Palma tour?
I would recommend it to first-time visitors staying at least one full day, families who want a break from walking, and anyone who enjoys a broad city introduction before exploring independently. It is also useful for people who want Bellver Castle and the waterfront connected by one sightseeing route.
I would be more cautious if you are visiting from a cruise ship for only a few hours. The port stop is convenient, but queues and traffic can consume valuable time. On a busy arrival day, local buses or taxis may be a safer choice for reaching one specific attraction.
The tour works best when you treat it as flexible sightseeing. Ride the full circuit first, choose one or two stops, and leave time for delays. Do not count on every audio channel or every listed stop functioning perfectly.
Should you book City Sightseeing Palma?
Book the basic ticket if you want a relaxed overview and can use the full 24-hour period. The route covers enough ground to justify the cost when you ride more than once, especially if you want the waterfront and Bellver views without arranging separate transport.
Choose the Supreme ticket only after checking the attraction hours and boat schedule for your date. It can be a good deal during a longer stay, but it loses much of its value on a Sunday, during winter closures, or when rough weather cancels the boat.
For a cruise stop, I would book only if you have a generous timetable and are prepared for queues. For everyone else, it is a useful introduction to Palma, with excellent views and a few operational wrinkles that careful planning can reduce.
FAQ
How long does the complete Palma bus tour take?
The full sightseeing circuit takes approximately 90 minutes.
How long is the hop-on hop-off ticket valid?
The basic ticket includes 24 hours of hop-on hop-off bus access.
How much does the tour cost?
The listed price is $32.51 per person.
Where can I start the tour?
The listed main starting point is Stop 1 at Av. d’Antoni Maura, 1. During the temporary closure of Stop 1 for local festivities, Stop 18 at Moll Comercial serves as the main stop.
What time do buses depart from Stop 1?
Listed departures run from 10am through 5:50pm, with several departures between those times. Times and frequencies may change without notice.
Is the audio guide available in English?
Yes. The audio guide is available in eight languages, including English, and headphones are provided.
Is Bellver Castle included?
Bellver Castle is included only with the Supreme Experience ticket. The castle ticket can be used on a different day from the bus.
Does the Supreme ticket include a boat trip on Sunday?
No. The included boat tour operates Monday through Saturday and not on Sunday. It also operates only during the stated April through October season and can be affected by weather.
Can I cancel for a full refund?
Yes, if you cancel at least 24 hours before the experience start time. Cancellations made within 24 hours are not refunded, and changes within that period are not accepted.
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